You can reach our customer support team by email at support@hominator.com. Our support hours are Monday to Friday, 9:00 AM – 6:00 PM (UK time). We aim to respond to all enquiries as quickly as possible

Yes, Hominator offers shipping to the United Kingdom and selected international destinations, including Europe, the United States, Canada, and Australia. Shipping availability may vary depending on the product and delivery location. For more information, please refer to our Shipping Policy or contact our support team.

Orders are typically processed within 1–2 business days. Estimated delivery times are generally 7–14 business days after dispatch, depending on your location and the product selected. Some made-to-order or specialised items may require additional processing time. You will receive tracking information once your order has been shipped.

We offer a 30-day return period on eligible items. Please review our Return & Refund Policy for full details and instructions on how to request a return.

Once your order has been successfully placed, you will receive a confirmation email containing your order details. If you do not receive your confirmation email within a few minutes, please check your spam or junk folder or contact our support team at support@hominator.com for assistance.

If you need to update your shipping address, please contact us as soon as possible after placing your order. We will do our best to make changes before your order is processed or dispatched. Once an order has been shipped, we may be unable to modify the delivery address.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can monitor the progress of your delivery.